Visitor Information
Visitors are important for a hospital patient’s emotional well-being and recovery.
VISITATION GUIDELINES
To accommodate the change in the status of the pandemic, please follow the modified visiting guidelines below to maintain a safe and healing environment.
General Guidelines
- All visitors to the hospital will be screened for common COVID-19 symptoms. Actions taken will depend on the reason for the visit.
- Visitors to the facilities are expected to follow hand sanitation/hand washing guidelines and maintain 6-foot social distancing guidelines based on CDC recommendations.
- Restrictions may apply on a case-by-case basis. For questions, please contact the nursing unit in which the patient is a guest, by calling 262-656-2011.
Guidelines for Specific Locations/Services
- Emergency Department: Up to two visitors. Visitation may be modified for patients confirmed/suspected to be positive for COVID-19 and will be evaluated on a case-by-case basis. Adult patients may be accompanied by children.
- Inpatient Hospital Units/Floors: Up to four visitors per stay, with up to two visitors allowed in the patient’s room at the same time during visiting hours, except for COVID-19 confirmed or suspected patients, for whom visitation is pre-arranged on a limited case-by-case basis.
- The Birthing Inn/Maternity Floor: One designated support person throughout the patient’s stay. Up to two adult (18 years or over) visitors (in addition to the designated support person) at a time during visitation hours. Visitation for a patient who is confirmed or suspected as positive for COVID-19 will be addressed on a case-by-case basis.
- Outpatient Surgery, GI Lab, and other procedural areas: Up to two visitors are allowed.
- Specialty and primary care clinics: Up to two to accompany the patient to the visit are allowed. Adult patients may be accompanied by children.
- Cancer Center: Up to two visitors are allowed.
- Dialysis/Kidney Center: Up to two visitors are allowed.
- Lab, Radiology, and other Diagnostic Departments: Up to two to accompany the patient to the visit are allowed. Adult patients may be accompanied by children.
- Rehab and Wound Care/Hyperbaric Medicine Departments: Up to two to accompany the patient to the visit are allowed.
- Exceptions to these guidelines may be considered on a case-by-case basis, dependent upon circumstances.
Current Visiting Hours
Froedtert Pleasant Prairie Hospital:
- Monday – Sunday: 9 a.m. to 7 p.m. (enter via the Main Entrance).
Access at other times through the Emergency Department entrance.
Common COVID-19 symptoms are as follows, though all are not required for suspicion of infection:
- Elevated body temperature/fever
- Sore throat
- Cough, congestion, and/or runny nose
- Shortness of breath
- Chills
- Body aches
- Loss of taste
- Loss of smell
- Fatigue
- Nausea and/or vomiting
- Diarrhea
Planning your visit
When you visit a patient at Froedtert Pleasant Prairie Hospital, please stop at the Information Desk in the main lobby to check in and get a visitor badge.
While you are visiting with your loved one, please ask the staff about any additional guidelines specific to the patient or the unit. Also, please respect the other patients, families, and staff on the unit during your visit.
If you are sick, please refrain from visiting hospital patients.
Use our locations page to get directions to any of our facilities.
Visitor Amenities
- Private Rooms for all inpatient care.
- Free WiFi service is available.
- ATM machines are located off of the main lobby.
- The Chapel is located on the first floor at Froedtert Pleasant Prairie Hospital, near the main entrance. It is always open and provides a quiet place for prayer and meditation. Patients and visitors may attend chapel services at 10 a.m. every Sunday, or they can view the services live on Channel 6 in the patient’s room. Prayer services are also held on weekdays from 9:30 to 9:45 a.m.
- The Cafeteria is located on the 1st floor near the main lobby. It provides complete food service and offers healthy dining options including vegetarian menu items. Depending on the time of day, the cafeteria serves breakfast, lunch, or dinner. Breakfast 6:30 a.m. - 10:30 a.m., Lunch 11:00 a.m. – 1:30 p.m., and Dinner 4:30 p.m. - 6:30 p.m.
- Visitor Waiting Area. Froedtert Pleasant Prairie Hospital has a garden area for patient and visitor use.
- The Gift Shop, located at the Froedtert Pleasant Prairie Hospital, is currently open Monday through Friday, 10:00 a.m. to 4:00 p.m. It is closed Saturday and Sundays.
Parking & Valet
Free parking is available for patients and visitors.
For those who need it, free valet parking is available from 8 a.m. to 3:45 p.m., Monday-Friday (excluding holidays).
Valet parking is also available upon request at the Schmidt Surgery Center and Kidney Center during the times listed above. Please park under the canopy and check in with the receptionist for assistance.
To retrieve your vehicle after hours or to obtain more information on parking and valet services please call (262) 577-8523.
Long-Distance Visitors
Several hotels and motels are close to Froedtert Pleasant Prairie Hospital and convenient for out-of-town visitors who plan an extended stay while visiting a hospital patient. Kenosha County offers excellent recreational opportunities, including fishing, golf, biking, and skiing. The county includes 20 miles of Lake Michigan shoreline and is 30 miles south of Milwaukee and 60 miles north of Chicago.
The following hotels offer discounted rates for hospital guests. When you call to make a reservation, please mention that you are a patient or family member of a patient at Froedtert South to obtain discount pricing.
Close to Froedtert Pleasant Prairie Hospital
Holiday Inn Express – Pleasant Prairie/Kenosha
7887 94th Avenue, Pleasant Prairie, WI 53158
(262) 942-6000
http://www.hiexpress.com
Located 0.2 miles from the Froedtert Pleasant Prairie Hospital
DoubleTree by Hilton Pleasant Prairie
11800 108th Street, Kenosha, WI 53142
(262) 857-3377
http://www.doubletree3.hilton.com
Located directly off of the Interstate
Candlewood Suites
10200 74th Street, Kenosha, WI 53142
(262) 842-5000
http://www.ihg.com/candlewood
Located within a mile of the Froedtert Pleasant Prairie Hospital
La Quinta Inn
7540 118th Avenue, Pleasant Prairie, WI 53158
(262) 857-7911
http://www.laquintakenoshapleasantprairie.com/
Located within a mile of the Froedtert Pleasant Prairie Hospital
Super 8
7601 118th Avenue, Pleasant Prairie, WI 53158
(262) 857-7963
http://www.super8.com
Located within a mile of the Froedtert Pleasant Prairie Hospital
Hampton Inn & Suites
7300 125th Avenue, Kenosha, WI 53142
(866) 238-4218
https://www.guestreservations.com/Hampton-Inn-Suites-Kenosha/booking
Located within two miles of the Froedtert Pleasant Prairie Hospital
Fairfield Inn & Suites by Mariott
10601 120th Ave., Pleasant Prairie WI 53158
(262) 455-7795
https://www.marriott.com/hotels/travel/mkekn-fairfield-inn-and-suites-kenosha-pleasant-prairie/
Located within 5.3 miles of the Froedtert Pleasant Prairie Hospital